Contact Desk

Talk to the team that handles bookings, visas, and vendor questions every day.

We designed this page like a real support hub: direct channels, expected response timing, and a message form that reaches the backend instead of stopping at a static layout.

Support window

Sat-Thu, 10:00 AM-8:00 PM (GMT+6)

Coverage

Bookings, visas, vendors

Primary timezone

GMT+6, Dhaka

Primary Support Desk

Start with the main contact line

If you are not sure which team should handle your request, send one message here first and we will route it to the right follow-up path.

Email

support@travelagencybangladesh.example

Phone

+880 1700-000000

Location

Dhaka, Bangladesh

Hours

Sat-Thu, 10:00 AM-8:00 PM (GMT+6)

Direct teams

Choose the channel that matches your request

Each desk handles a slightly different queue so you can get quicker, more relevant follow-up.

Booking support

Room availability, booking references, payment questions, and stay planning before travel.

Email

bookings@travelagencybangladesh.example

Phone

+880 1700-000000

Typical response

Usually within the same day

Browse hotels

Visa desk

Questions about visa services, document requirements, and application follow-up.

Email

support@travelagencybangladesh.example

Phone

+880 1700-000000

Typical response

Usually within 24 hours

Open visa services

Vendor partnerships

Hotel owner onboarding, listing help, room setup, and partnership conversations.

Email

partners@travelagencybangladesh.example

Phone

+880 1700-000000

Typical response

Usually within one business day

Visit vendor page

Contact Form

Send a message to the support desk

We usually reply by email first, so use the address you check most often.

Current queue

Questions about the platform, planning flow, or getting started.

For urgent booking changes, include the booking reference and travel date in your message.

Before You Send

What helps us reply faster

Include booking references, hotel names, travel dates, or visa service names when they apply.

Best channel for urgent changes

Use the form for a written trail, then call the support line if your travel date is very close.

How we usually respond

General questions are answered by email first. Booking-sensitive cases may continue by phone.

Good To Know

  • Use the same email address from your booking whenever possible.
  • The form works for general support even if you are not signed in.
  • Logged-in users will see their contact details prefilled automatically.

Need login help?

Account access

Use the account route if your question is tied to an existing booking, payment, or saved traveler profile.

Go to account login

Need hotel-specific details?

Property pages

Many hotel pages already include stay details, room information, and property-specific contact fields.

Open hotel listings

Want to partner with us?

Vendor onboarding

Hotel owners can review the vendor flow first, then send a message if they want onboarding help.

Visit vendor page